Customer Service Representative Job at Empire Workforce Solutions, Commerce, CA

dGp3OXJ6dTNWc3NoRmZYY0ZCVi9UbXcrTkE9PQ==
  • Empire Workforce Solutions
  • Commerce, CA

Job Description

Job Description

Customer Service Representative

** Responsibilities

**

  • Handles inquiries received from customers, sales reps, and field personnel, regarding price, delivery, order placement, order status, product information, and required changes.

  • Researches and resolves order discrepancies. Take corrective action.

  • Processes sales orders in an expeditious manner to facilitate customer shipments and meet required delivery dates.

  • Interacts with Planning/Forecasting dept to obtain information for customer requirements.

  • Assists the credit department in resolving disputes on invoices and charge backs.

  • Provides operational support and product information for all product brands when needed.

  • Reviews daily sales order and backorder reports and takes appropriate action.

  • Creates spreadsheets and prepares reports for distribution to customers and management.

  • Meets departmental standards for providing quality care and support for customers.

** Requirements

**

  • Minimum 2 years of office manufacturing environment experience.

  • experience with Pivot Tables

  • Must be excellent at multitasking and problem-solving.

  • Excellent communication skills and detail oriented.

  • Reliable and a team player.

  • Proficient knowledge of Excel, MS Word, and Outlook. Knowledge of EDI order processing a plus.

Job Tags

Work at office

Similar Jobs

Virtual Teammate

WordPress Developer / Marketing Job at Virtual Teammate

 ...Job Title: WordPress Developer (Marketing) Work Schedule: Part-Time | MST Salary: $7/hour (Based on experience) Location: Remote Philippines Start Date...  ...an exciting opportunity for someone who enjoys both web development and digital marketing, and who wants to contribute... 

Hearing Healthcare Recruiters

Big Sound, Big Texas - Audiologist or Hearing Aid Specialist Job at Hearing Healthcare Recruiters

HEARING HEALTHCARE RECRUITERSis proud to present this opportunity in the beautiful state...  ...full-time Audiologist or Hearing Instrument Specialist to join their team in El Paso, TX.While...  .... ~Routine diagnostics and hearing aid fittings.~Some tinnitus assessments; no... 

Scattermesh

Senior VFX Compositor Job at Scattermesh

Job Summary Scattermesh is expanding its team and we are looking to hire experienced VFX Compositors to work across client projects on a full time basis in Herndon, VA. The role requires a skilled artist with experience in VFX compositing and a basic understanding of...

PrepScholar

SAT/ACT Tutor Job at PrepScholar

 ...PrepScholar is looking for talented online tutors to teach the SAT and ACT to students all over the US and the world. If you're an experienced and engaging teacher who has mastered these tests and has at least 20 hours per week to offer, we want you.----- We're Looking... 

SCI The Bryan Center

Language Arts Teacher and Teacher Aide Job at SCI The Bryan Center

 ...SCI The Bryan Center is seeking patient but enthusiastic Teacher's Aides and a Language ArtsTeacher to work in this non-public charter school in Bryan, Ohio. Team Members must be fluent in the English language and exhibit a strong work ethic. Cell phone usage is restricted...