Job Description

Company Overview

At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.

At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.

Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.

Job Summary

As PRN Medical Assistant at Family Healthcare Associates, you'll be a vital part of our team, helping our communities thrive by supporting clinical operations and ensuring everything runs smoothly for our patients. We're a purpose-driven organization, passionate about making a positive impact on the lives of our patients and providers. Join us and be part of a rapidly growing team that's truly making a difference!

We are pleased to offer After Hours Care for our patients as an extension of their primary care coverage and we believe this is an important contributing role. We offer the added benefit of an electronic medical record that facilitates communication back to the primary care physician.

After Hours Clinic:

• Monday-Friday - 5:15 pm - 8 pm
• Saturday - 8:15 am - 1 pm
• Sunday - 8:15 am - 1 pm

Role and Responsibilities:

• Manage patient rooming to efficiently meet daily appointment schedules
• Review presenting issue, visit history, orders, and update EMR appropriately
• Assist Physician or Advanced Practitioner with examinations or procedures
• Obtain vital signs and prep patient for visit
• Fluent in medical terminology & medication refill protocols
• Assist with scheduling appointments, answering phones, and updating patient records
• Maintain cleanliness and organization of exam rooms and equipment
• Work efficiently and effectively in a fast-paced, clinic environment
• Appropriately escalate issues outside of existing protocols to meet patient needs
• Follow all HIPAA privacy rules while discussing sensitive health information with the patient or their authorized delegates
• Meet performance and service level criteria as defined in "Performance Metrics"
• Work well with a diverse group of professionals in a team environment

Minimum Qualifications and Requirements:

• Medical Assistant certification - Active and Current
• Competent with basic desktop software, medical practice management, and electronic medical records (EMR) systems
• Knowledge of and adherence to HIPAA rules and regulations
• Excellent customer service and communication skills

Preferred Experience:

• 1-3 years related experience preferably in a Primary Care outpatient setting
• Athena EMR experience

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