Job Description

About the Property
Located in the heart of Jersey City’s financial district, DoubleTree by Hilton Hotel & Suites Jersey City offers spacious, all-suite accommodations just minutes from Manhattan. Steps from the PATH train, guests enjoy seamless access to downtown NYC, the World Trade Center, and vibrant neighborhoods like SoHo and Tribeca. Each suite features a separate living area, modern amenities, and skyline views. The hotel also offers a fitness center, on-site dining, and convenient access to Newport Centre Mall, making it an ideal choice for both business and leisure travelers.
For more information about this property, please click HERE .

About the Role
As General Manager of DoubleTree by Hilton Hotel & Suites Jersey City, you will lead all aspects of hotel operations, driving exceptional guest experiences, strong financial performance, and a high-performing team culture. Overseeing this all-suite property in a prime location near Manhattan, you will balance hands-on operational leadership with strategic direction across rooms, food & beverage, and sales. You will build strong relationships with ownership and key stakeholders while fostering a service-driven, engaged team. This role requires a dynamic, commercially minded leader with a passion for hospitality, a focus on results, and the ability to elevate both team performance and guest satisfaction in a competitive, fast-paced market.

What will I be doing?
A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
• Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
• Serve as primary liaison with hotel owners and corporate entities

What are we looking for?

Basic Qualifications:

• Minimum 2 years’ Hotel General Manager experience leading operations at a property with minimum $15M annual revenue and 100+ rooms
• Performance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team 
• Solid commercial acumen with expertise in financial oversight and revenue optimization
  

Preferred Qualifications:

• Demonstrated experience managing labor relations and union partnerships
• Full-service hotel background
• Hilton brand experience

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The annual salary range for this role is $185K-$205K and is determined based on applicable and specialized experience and location.

Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave program
• Go Hilton travel discount program
• 401(k) plan
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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