Member Service Agent Job at Deseret First Credit Union, West Valley, UT

c1RrMXFUTzBXTWd2SFBMY0dCeHpUbTgwTUE9PQ==
  • Deseret First Credit Union
  • West Valley, UT

Job Description

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:

  • 12 paid holidays
  • Competitive compensation
  • Benefits, perks, and discounts worth a double-take
  • A positive atmosphere and co-workers who truly care
  • Enjoyable activities and wellness initiatives
  • Work-from-home flexibility

Schedule: Monday-Friday 8:45am-5:45pm, as well as rotating Saturdays from 8:45am-2:00pm.

There is a possibility of a remote work option after mandatory in-office training and required certification are completed.

Summary: The Member Service Agent provides service to members of the credit union by processing their financial transactions and educating them on credit union products and services over the phone and via email and other electronic correspondence.

We pride ourselves in taking excellent care of our credit union's members. Here is how you can help us accomplish that:

  • Takes incoming calls from members to assist them with account needs and transactions
  • Opens new accounts
  • Processes checks
  • Responds to members' e-mail and chat system inquiries
  • Provides credit union products and services to existing members

Qualifications:

  • High school diploma or GED and six months of experience working with the general public required
  • Previous phone experience is helpful

Competencies:

  • Must be friendly, personable, professional, and service-oriented
  • Good oral and written communication skills
  • Ability to think outside the box and problem solve
  • Ability to multi-task and adapt to change
  • Spanish speaking is a plus

Computer/Software Skills:

  • Microsoft Office Suite; strong ability to learn new software programs

 

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, age, national origin, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Benefits:
Full Benefits Package

Salary:

Starting at $21.00/hour DOE

REQUIREMENTS

None

Job Tags

Work at office, Remote work, Monday to Friday

Similar Jobs

McKeever RV

Apprentice RV Technician Job at McKeever RV

 ...start a hands-on career in the growing RV industry? Were looking for a motivated Apprentice RV Technician to join our team! No RV experience requiredwell train the right person. What Youll Do: Assist experienced RV technicians with repairs and maintenance... 

US Veterans Health Administration

Senior Social Worker Job at US Veterans Health Administration

 ...more information, refer to Required Documents below. Duties The Senior Social Worker is located within the Mental Health Service Line with primary assignment to provide patient care in the Mental Health Clinics in CBOCs and Dayton locations. Primary work site... 

NoGigiddy

Content Writer Job at NoGigiddy

 ...existed, and we hire people who actually get it. THE ROLE Words drive traffic and traffic drives everything. As an SEO Content Writer at NoGigiddy, you'll create articles, guides, and landing pages that rank on Google and genuinely help our audience find better... 

Aspen Hill General and Cosmetic Dentistry

Dental Sterilization Technician Job at Aspen Hill General and Cosmetic Dentistry

 ...Needed! Willing to train a hard working and reliable person! Aspen Hill General and Cosmetic Dentistry is a large multi-specialty dental practice in need of a sterilization tech. Many opportunities to grow and expand. Willing to cross train for dental assisting as... 

EAi Technologies

Physics/Math Graduate - Entry Level Software Developer Job at EAi Technologies

 ...Seeking PHYSICS or MATH graduates with a minor in CS or software technology bent that can learn/grow. Discover the feelings of Camaraderie and Family...  ...challenged to grow! Responsibilities: Design and develop dynamic Enterprise Web and Mobile applications for a...