Job Description

About This Role
Hybrid - Austin, TX

Harbor Health is looking for a motivated and detail-oriented Talent Acquisition Specialist in Austin, TX to join our growing People team. In this role, you will own full-cycle recruiting for clinical support positions across our Texas markets — including Medical Assistants, Patient Reception Specialists, and Clinical Lead CMAs — while also lending support to select corporate and health plan hiring. You will be a trusted recruiting partner to hiring managers at our Austin, San Antonio, Dallas, El Paso, and remote locations, helping us build the high-quality clinical teams that power our integrated care model.

Key Responsibilities

Clinical Support Recruiting

• Manage full-cycle recruiting for Medical Assistant, Patient Reception Specialist, Clinical Lead roles across Austin, San Antonio, Dallas, and El Paso markets
• Manage full-cycle recruiting for any other corporate positions needed across all markets including remote positions
• Partner closely with clinic managers and operations leaders on headcount planning, role requirements, and candidate profiles
• Source proactively through job boards, community partnerships, local healthcare networks, and referral programs to build robust candidate pipelines
• Conduct phone screens and structured interviews, evaluating candidates for competency, patient-facing skills, and culture alignment
• Coordinate and facilitate the interview process end-to-end, including scheduling, feedback collection, and offer preparation
• Maintain accurate and timely records in UKG, ensuring data integrity across all active requisitions

AI-Assisted & Modern Recruiting Practices

• Use AI writing tools (e.g., Claude) to draft and refine job postings, outreach messages, interview questions, and offer language — while maintaining authenticity and Harbor Health's voice
• Leverage AI-powered sourcing tools and LinkedIn Recruiter features to identify passive candidates more efficiently and build targeted talent pipelines
• Use automation and workflow tools (e.g., ATS workflows, scheduling integrations, email sequences) to reduce manual lift and improve candidate responsiveness
• Apply a data-informed mindset to recruiting: track pipeline metrics, time-to-fill, source effectiveness, and offer acceptance rates, using that data to continuously improve

Corporate & Health Plan Support

• Assist with recruiting efforts for select operational and health plan support roles as needed, including administrative and coordinator-level positions
• Support the Senior Talent Acquisition Partners on sourcing, screening, and scheduling for corporate openings during high-volume periods
• Draft compelling job postings and LinkedIn outreach messages tailored to specific candidate audiences
• Contribute to compensation benchmarking discussions and help prepare offer letter documentation in alignment with established pay scales

General Talent Acquisition

• Provide an exceptional candidate experience at every stage of the hiring process, from first contact through onboarding handoff
• Participate in career fairs, community events, and healthcare workforce programs to build Harbor Health's employer brand as needed
• Support hiring manager intake conversations to align on role expectations, timelines, and evaluation criteria
• Identify opportunities to improve recruiting processes and contribute to TA team initiatives

Qualifications

Required

• 2-4 years of full-cycle recruiting experience, with demonstrated success filling clinical support or healthcare roles
• Background in healthcare, medical group, or health plan environments strongly preferred
• Experience using an ATS to manage requisitions and candidate pipelines (UKG or similar)
• Comfort using AI tools in day-to-day work — whether for drafting communications, researching candidates, or improving efficiency — with good judgment about when and how to apply them
• Strong interpersonal and communication skills with the ability to build trust with both candidates and hiring managers
• Highly organized with the ability to manage multiple requisitions simultaneously across multiple locations
• Proficiency with LinkedIn Recruiter and other sourcing tools

Preferred

• Experience recruiting in a multi-site or multi-market environment
• Exposure to both clinical and corporate/health plan recruiting
• Hands-on experience with AI sourcing tools, recruitment automation platforms, or CRM/ATS integrations
• Familiarity with data reporting tools (e.g., ATS analytics, Excel/Google Sheets, or similar) to track recruiting metrics
• Bachelor's degree in Human Resources, Business, Healthcare Administration, or related field — or equivalent experience

Why Harbor Health

Harbor Health is an integrated payvider combining a medical group and health plan to deliver coordinated, high-quality care across Texas. Our team is growing rapidly and the people who join us now will help shape how we scale. You'll work alongside a collaborative TA team, have access to strong systems and leadership support, and make a real impact on the communities we serve in Austin, San Antonio, Dallas, and El Paso.

• Competitive compensation and benefits package
• Medical, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Hybrid work flexibility
• Growth opportunities within a mission-driven, fast-scaling organization

Harbor Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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