Job Description

Description and Requirements

Work Location: On-Site - Sunnyvale, California

Job Status: Full time 

Work Schedule: Monday - Friday: Fixed schedules (afternoon - evening shifts/part time positions available), Saturday: 10:00 AM - 8:00 PM Start Date: ASAP

Salary: Starting rate $80,000 annually (salary negotiable based on experience)

Position Description: Join a groundbreaking project at the intersection of AI and audiology, collaborating with one of Silicon Valley's most iconic tech giants! TELUS AI is seeking a skilled Licensed Hearing Aid Dispenser to support our research team in Sunnyvale. In this unique role, you'll blend your expertise in ear impressions with cutting-edge AI technology, contributing to innovations that could reshape the future of personal audio devices. As our Precision Ear Modeling Specialist, you'll work in a dynamic environment known for its commitment to design excellence and user experience, interacting directly with study participants and creating precise ear impressions using advanced silicone molds. This position offers an exciting opportunity to apply your specialized skills in a setting where "thinking different" is not just encouraged, but expected. You'll be at the forefront of a project that bridges traditional audiology with next-generation technology, potentially influencing products used by millions worldwide.

Main Responsibilities:

• Create high-quality ear impressions using silicone molds, adhering to specific research protocols

• Engage professionally with study participants across diverse age groups (teenagers to seniors)

• Implement and maintain strict COVID-19 sanitization procedures between participant sessions

• Stay informed about the latest developments in hearing aid technology and industry best practices

• Represent the TELUS AI brand with professionalism and enthusiasm

Requirements:

• Active Hearing Aid Dispenser license in the state of California (proof required)

• Demonstrated experience in creating ear impressions

• Excellent verbal communication and interpersonal skills

• Ability to work both independently and collaboratively in a fast-paced environment

• Adaptability to rapid changes and evolving technology

We offer a comprehensive benefits package for qualifying candidates, including Medical, Dental, Vision and Life Insurance, 401k with 5% company match, Employee Shares Program, P aid Time Off and Internal Growth Opportunities.

Work Schedule:

Monday - Friday: Fixed schedules available (afternoon and evening)

• Afternoon shifts: Part-time positions available

• Evening shifts: Part-time positions available

• Saturday: 10:00 am - 8:00 pm

• Consistent fixed scheduling (no rotating shifts)

• Part-time opportunities in afternoon and evening time slots

• Weekend availability required for Saturday coverage

• Specific time shift times and duration will be discussed during the interview process

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.  

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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